/* R23 support surfaces, shared header badge and explicit admin rights. */
.support-workspace,.rights-workspace{--tk-bg:var(--surface,#fff);--tk-soft:#f6f8fb;--tk-line:#e2e8f0;--tk-text:#24354c;--tk-muted:#64748b;--tk-accent:#2373bd;--tk-blue:#eef6ff;--tk-mint:#e9f7f3;--tk-note:#fff8e7;color:var(--tk-text);font-size:14px;line-height:1.5;min-width:0}
[data-theme="dark"] .support-workspace,[data-theme="dark"] .rights-workspace{--tk-bg:#172536;--tk-soft:#132131;--tk-line:#2d4054;--tk-text:#e0e9f3;--tk-muted:#a8b8cb;--tk-accent:#7cbbf4;--tk-blue:#203951;--tk-mint:#173b3d;--tk-note:#3b3526}
.support-workspace *,.rights-workspace *{box-sizing:border-box}
.support-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:0 0 24px}.support-heading h1{font-size:29px;line-height:1.25;margin:5px 0 8px;font-weight:650}.support-heading p{margin:0;color:var(--tk-muted)}.support-eyebrow{font-size:10px;letter-spacing:.13em;color:var(--tk-accent);font-weight:650}
.support-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:22px}.support-stats>a{display:flex;align-items:center;gap:15px;padding:18px 20px;border:1px solid var(--tk-line);border-radius:12px;background:var(--tk-bg);color:var(--tk-text);text-decoration:none;min-width:0}.support-stats small{display:block;color:var(--tk-muted);font-size:12px;font-weight:450}.support-stats strong{display:block;font-size:27px;font-weight:600;line-height:1.4}.support-stat-icon{width:46px;height:46px;display:inline-flex;align-items:center;justify-content:center;border-radius:12px;background:var(--tk-blue);color:var(--tk-accent);flex-shrink:0}.support-stat-icon svg{width:23px;height:23px}.support-stat-icon.mint{background:var(--tk-mint);color:#2d9d88}.support-stat-icon.amber{background:var(--tk-note);color:#b08731}.support-stat-icon.slate{background:var(--tk-soft);color:var(--tk-muted)}
.support-columns{display:grid;grid-template-columns:minmax(210px,.95fr) minmax(0,2.1fr) minmax(245px,1fr);gap:18px;align-items:start}.ticket-panel{background:var(--tk-bg);border:1px solid var(--tk-line);border-radius:12px;min-width:0;overflow:hidden}.ticket-panel-head{padding:18px 18px 15px;border-bottom:1px solid var(--tk-line);display:flex;gap:10px;justify-content:space-between;align-items:center}.ticket-panel-head>svg{width:20px;height:20px;color:var(--tk-accent)}.ticket-panel-head h2{font-size:16px;font-weight:600;margin:0}.ticket-panel-head p{font-size:12px;margin:4px 0 0;color:var(--tk-muted);overflow-wrap:anywhere}.ticket-panel-head>span{color:var(--tk-muted);font-size:12px}
.ticket-tabs{display:flex;border-bottom:1px solid var(--tk-line);padding:0 15px;gap:22px}.ticket-tabs a{display:block;text-decoration:none;color:var(--tk-muted);padding:13px 6px 10px;border-bottom:2px solid transparent;font-size:13px}.ticket-tabs a[aria-current]{color:var(--tk-accent);border-bottom-color:var(--tk-accent);font-weight:600}
.support-workspace input:not([type="checkbox"]):not([type="hidden"]),.support-workspace textarea,.support-workspace select,.rights-workspace input:not([type="checkbox"]):not([type="hidden"]),.rights-workspace select{font:inherit;font-size:13px;color:var(--tk-text);background:var(--tk-bg);border:1px solid var(--tk-line);border-radius:7px;min-width:0;width:100%;max-width:100%;padding:9px 10px;height:auto;box-shadow:none}.support-workspace input:focus,.support-workspace select:focus,.support-workspace textarea:focus{outline:2px solid var(--tk-accent);outline-offset:1px}.support-workspace select{padding-right:25px}.support-workspace input[type="file"]{padding:8px;font-size:11px}.support-workspace input[type="file"]::file-selector-button{max-width:100%;font:inherit;border:0;border-radius:4px;background:var(--tk-soft);color:var(--tk-text);padding:6px;margin-right:5px}.support-workspace textarea{resize:vertical;min-height:96px}
.support-workspace .button,.rights-workspace .button{font-size:13px;font-weight:550;min-height:38px;padding:9px 14px;white-space:normal;text-align:center;line-height:1.4}.support-workspace .button-small{min-height:32px;padding:6px 11px;font-size:12px}.ticket-filters{padding:15px;display:grid;gap:12px;border-bottom:1px solid var(--tk-line)}.ticket-filters summary,.ticket-manage summary,.ticket-note-form summary,.ticket-notify-form summary{font-size:12px;font-weight:550;color:var(--tk-muted);cursor:pointer;list-style:none;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:2px 0}.ticket-filters details[open] summary{margin-bottom:10px}.ticket-filter-fields{display:grid;gap:9px}.ticket-filter-fields label{font-size:11px;font-weight:500;color:var(--tk-muted)}.ticket-filter-fields select{margin-top:4px}.ticket-filter-actions{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:11px}.ticket-filter-actions a{color:var(--tk-muted)}
.ticket-list{max-height:650px;overflow:auto;scrollbar-width:thin}.ticket-list-item{display:block;padding:16px;border-bottom:1px solid var(--tk-line);color:var(--tk-text);text-decoration:none;border-left:3px solid transparent}.ticket-list-item:hover{background:var(--tk-soft)}.ticket-list-item.selected{background:var(--tk-blue);border-left-color:var(--tk-accent)}.ticket-list-top{display:flex;align-items:center;gap:7px;font-size:10px;letter-spacing:.025em;color:var(--tk-muted)}.ticket-list-top>time{margin-left:auto;white-space:nowrap;letter-spacing:0;font-size:10px}.ticket-unread-dot{height:7px;width:7px;border-radius:50%;background:var(--tk-accent);flex-shrink:0}.ticket-list-item h3,.ticket-related h3{font-size:13px;font-weight:550;line-height:1.45;margin:7px 0 4px;overflow-wrap:anywhere}.ticket-list-item.unread h3{font-weight:650}.ticket-list-item p{font-size:11px;margin:0 0 4px;color:var(--tk-muted);overflow-wrap:anywhere}.ticket-list-item>small{font-size:10px;color:var(--tk-muted);display:block;overflow-wrap:anywhere}.ticket-list-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:7px;align-items:center;margin-top:10px}.ticket-list-bottom>small{font-size:10px;color:var(--tk-muted);overflow-wrap:anywhere;max-width:100%}.ticket-status{display:inline-flex;align-items:center;line-height:1.4;font-size:10px;font-weight:500;border-radius:5px;padding:4px 8px;background:var(--tk-soft);color:var(--tk-muted)}.ticket-status.status-open{color:#2c70ac;background:var(--tk-blue)}.ticket-status.status-in_progress{color:#238974;background:var(--tk-mint)}.ticket-status.status-waiting{color:#9e7429;background:var(--tk-note)}.ticket-status.status-closed,.ticket-status.status-archived{background:var(--tk-soft);color:var(--tk-muted)}[data-theme="dark"] .ticket-status.status-open{color:#8ac7ff}[data-theme="dark"] .ticket-status.status-in_progress{color:#80d8c3}[data-theme="dark"] .ticket-status.status-waiting{color:#f0ce8b}.ticket-priority{font-size:10px;color:#af4c43;background:var(--tk-note);padding:4px 8px;border-radius:5px}
.ticket-detail-head{padding:22px 24px 18px;border-bottom:1px solid var(--tk-line)}.ticket-detail-kicker{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.ticket-detail-kicker>strong{font-size:12px;color:var(--tk-accent);font-weight:550;margin-right:auto}.ticket-detail-head h2{font-size:22px;line-height:1.35;font-weight:600;margin:13px 0 16px;overflow-wrap:anywhere}.ticket-detail-head dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 22px;margin:0}.ticket-detail-head dt{font-size:10px;color:var(--tk-muted);font-weight:450}.ticket-detail-head dd{font-size:12px;margin:2px 0 0;overflow-wrap:anywhere}.ticket-manage{border-top:1px solid var(--tk-line);margin-top:15px;padding-top:12px}.ticket-manage summary span{font-weight:400}.ticket-manage-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;padding-top:12px}.ticket-manage-grid form{min-width:0}.ticket-manage-grid .ticket-field{margin-bottom:10px}
.ticket-thread{background:var(--tk-soft);padding:24px;display:flex;flex-direction:column;gap:18px;min-height:330px;max-height:570px;overflow:auto;scrollbar-width:thin}.ticket-message{width:92%;padding:14px 16px;background:var(--tk-bg);border:1px solid var(--tk-line);border-radius:3px 12px 12px;align-self:flex-start}.ticket-message.message-support{align-self:flex-end;background:var(--tk-blue);border-color:transparent;border-radius:12px 3px 12px 12px}.ticket-message.message-note{background:var(--tk-note);width:100%;border:1px dashed #cbb376;border-radius:8px}.ticket-message>header{display:flex;flex-wrap:wrap;justify-content:space-between;gap:5px 14px;align-items:center;font-size:11px;color:var(--tk-accent);margin-bottom:8px}.ticket-message>header>time{font-size:10px;color:var(--tk-muted)}.ticket-message-body{font-size:13px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere}.ticket-event{text-align:center;color:var(--tk-muted);font-size:11px;overflow-wrap:anywhere}.ticket-event time{display:block;font-size:10px;margin-top:4px}.ticket-event.internal{background:var(--tk-note);border-radius:6px;padding:9px}.ticket-attachment{display:flex;align-items:center;gap:10px;border-top:1px solid var(--tk-line);padding-top:10px;margin-top:13px;color:var(--tk-accent);font-size:12px;text-decoration:none;min-width:0}.ticket-attachment svg{width:20px;height:20px;flex-shrink:0}.ticket-attachment>span:first-of-type{min-width:0;flex:1;overflow-wrap:anywhere}.ticket-attachment small{display:block;color:var(--tk-muted);font-size:10px}.ticket-composer{padding:20px 24px;border-top:1px solid var(--tk-line)}.ticket-composer h3{font-size:14px;font-weight:550;margin:0 0 14px}.ticket-field{margin-bottom:15px;min-width:0}.ticket-field>label{display:block;font-size:12px;font-weight:500;color:var(--tk-text);margin-bottom:6px}.ticket-field>small{font-size:10px;line-height:1.5;color:var(--tk-muted);display:block;margin-top:5px}.ticket-check>label,.right-choice{display:flex!important;align-items:flex-start;gap:9px!important;cursor:pointer}.ticket-check input,.right-choice input{appearance:auto!important;position:static!important;width:16px!important;height:16px!important;min-width:16px!important;accent-color:var(--tk-accent);margin:2px 0 0!important;flex-shrink:0}.ticket-note-form,.ticket-notify-form{margin-top:18px;border-top:1px solid var(--tk-line);padding-top:14px}.ticket-note-form form,.ticket-notify-form form{padding-top:16px}.ticket-note-form p,.ticket-archive-note{font-size:12px;color:var(--tk-muted)}.ticket-archive-note{border-radius:7px;padding:12px;background:var(--tk-soft)}.ticket-create{padding:20px 18px}.ticket-create>.button{width:100%}.ticket-form-hint{font-size:11px;color:var(--tk-muted);margin:0 0 16px}.ticket-related>a{display:block;padding:18px;border-bottom:1px solid var(--tk-line);color:var(--tk-text);text-decoration:none}.ticket-related>a:hover{background:var(--tk-soft)}.ticket-related small{font-size:10px;color:var(--tk-muted)}.ticket-related .ticket-status{margin-top:5px}.ticket-empty{padding:24px 20px;font-size:12px;color:var(--tk-muted)}.ticket-empty h3{font-size:14px;font-weight:550;color:var(--tk-text);margin:0 0 7px}.ticket-empty p{margin:0;line-height:1.7}.ticket-empty-detail{display:flex;align-items:center;justify-content:center;flex-direction:column;min-height:420px;text-align:center;padding:40px}.ticket-empty-detail h2{font-size:20px;color:var(--tk-text);font-weight:550}.ticket-pagination{display:flex;justify-content:center;flex-wrap:wrap;gap:15px;padding:13px;border-top:1px solid var(--tk-line);font-size:11px}.ticket-history-link{text-align:center;font-size:12px;color:var(--tk-accent)}.support-alert,.support-readonly{padding:12px 16px;border:1px solid #d6b56e;background:var(--tk-note,#fff8e7);color:var(--tk-text,#594626);border-radius:8px;font-size:12px;margin:0 0 18px}.ticket-sr-only{position:absolute!important;overflow:hidden;width:1px;height:1px;padding:0;clip:rect(0,0,0,0)}.support-workspace .errorlist,.rights-workspace .errorlist{font-size:12px;color:#bd4545;list-style:none;margin:6px 0;padding:0;overflow-wrap:anywhere}
.support-header-icon{display:inline-flex;align-items:center;justify-content:center;position:relative;width:38px;height:38px;min-width:38px;border-radius:9px;color:inherit;text-decoration:none}.support-header-icon:hover{background:#2373bd12}.support-header-icon svg{width:23px;height:23px}.support-header-count{position:absolute;top:0;right:-3px;min-width:17px;height:17px;padding:0 4px;background:#2373bd;color:white;border:2px solid var(--surface,#fff);border-radius:20px;font-size:9px;line-height:13px;text-align:center}.support-header-count[hidden]{display:none}
.rights-workspace{padding:0}.rights-workspace>form,.rights-workspace>.ticket-panel-head+form{padding:24px}.rights-preset{max-width:520px;margin-bottom:25px}.rights-preset>label{font-size:13px;font-weight:550;display:block;margin-bottom:7px}.rights-preset p,.rights-save p{font-size:12px;color:var(--tk-muted)}.rights-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.rights-grid fieldset{border:1px solid var(--tk-line);border-radius:9px;padding:16px;min-width:0;margin:0;background:var(--tk-bg)}.rights-grid legend{font-size:13px;font-weight:600;padding:0 6px;color:var(--tk-text)}.right-choice{font-size:12px;line-height:1.5;font-weight:400;margin:9px 0;color:var(--tk-text)}.right-choice small{display:block;font-size:10px;color:var(--tk-muted)}.right-choice:has(input:disabled){opacity:.6}.rights-save{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid var(--tk-line);padding-top:20px;margin-top:24px}.rights-save .button{flex-shrink:0}.admin-create-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 20px;max-width:800px;margin-bottom:20px}.support-workspace :target{scroll-margin-top:90px}
@media(min-width:1600px){.ticket-thread{max-height:650px;min-height:390px}}
@media(max-width:1250px){.support-columns{grid-template-columns:minmax(195px,.9fr) minmax(0,1.6fr) minmax(215px,1fr);gap:12px}.ticket-detail-head,.ticket-composer{padding:18px}.ticket-thread{padding:18px}.ticket-message{width:97%}.support-stats>a{padding:14px;gap:10px}.support-stats{gap:12px}.support-stat-icon{width:36px;height:36px}.support-stats small{font-size:11px}.rights-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:1100px){.support-columns{grid-template-columns:minmax(210px,.8fr) minmax(0,1.6fr)}.ticket-side-panel{grid-column:1/-1}.ticket-create{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 20px}.ticket-create .ticket-field-wide,.ticket-create .errorlist,.ticket-form-hint{grid-column:1/-1}.ticket-create>.button{width:auto;justify-self:start}.ticket-related{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.support-stats>a{padding:13px 10px;gap:8px}.support-stats strong{font-size:23px}}
@media(max-width:760px){.support-columns{grid-template-columns:minmax(0,1fr)}.support-stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.support-heading{align-items:flex-start;gap:10px}.support-heading h1{font-size:24px}.support-heading p{font-size:12px}.support-heading>.button{font-size:11px;min-width:90px;padding:8px}.ticket-list{max-height:290px}.ticket-detail-head h2{font-size:20px}.ticket-thread{max-height:480px;min-height:250px;padding:16px}.ticket-detail-head dl{gap:10px}.ticket-create,.ticket-related,.rights-grid,.admin-create-fields{grid-template-columns:1fr}.ticket-composer,.ticket-detail-head{padding:18px}.ticket-create .ticket-field-wide,.ticket-form-hint{grid-column:auto}.rights-workspace>form,.rights-workspace>.ticket-panel-head+form{padding:16px}.rights-save{align-items:flex-start;flex-direction:column}.ticket-manage-grid{grid-template-columns:1fr}.support-header-icon{width:32px;min-width:32px}.support-header-icon svg{width:21px}.ticket-create>.button{width:100%}}

.profile-incomplete .sidebar nav a[href$="/portal/support/"]{pointer-events:auto;opacity:1;filter:none}

.support-heading>.button{display:inline-flex;align-items:center;gap:6px}.support-heading>.button svg,.ticket-filters summary svg{width:15px;height:15px;flex-shrink:0}.ticket-field>label>span{display:inline!important}.ticket-field .required-star{display:inline!important;font-weight:400}

.support-workspace .button:not(.button-ghost),.rights-workspace .button:not(.button-ghost){background:#087780!important;border-color:#087780!important;color:#fff!important}[data-theme="dark"] .support-workspace .button:not(.button-ghost),[data-theme="dark"] .rights-workspace .button:not(.button-ghost){background:#27b5bd!important;border-color:#27b5bd!important;color:#082c34!important}

.support-heading>.button{white-space:nowrap;flex-shrink:0}.admin-top-actions>.support-header-icon,.portal-tools>.support-header-icon{display:inline-flex!important}

/* Keep company selection and all header actions reachable on narrow screens. */
.support-header-count{right:0}
@media(max-width:600px){
 body.portal-3313{--portal-header:116px}
 .portal-3313 .portal-topbar{display:grid;grid-template-columns:34px minmax(0,1fr) 32px 38px 44px;grid-template-rows:48px 48px;gap:8px 6px;padding:6px 12px}
 .portal-3313 .portal-topbar>.portal-mobile-toggle{grid-column:1;grid-row:1}
 .portal-3313 .portal-topbar>.brand-031{grid-column:2/4;grid-row:1;width:auto;max-width:100%;min-width:0;gap:5px}
 .portal-3313 .portal-topbar .brand-identity-logo.is-full-logo{width:145px;max-width:100%;flex:0 1 145px}
 .portal-3313 .portal-topbar>.portal-header-company{grid-column:1/3;grid-row:2;width:100%;max-width:none;min-width:0;margin:0}
 .portal-3313 .portal-header-company :is(label,.portal-company-single>span){font-size:9px;line-height:11px}
 .portal-3313 .portal-header-company select{height:32px;min-height:32px;font-size:12px}
 .portal-3313 .portal-company-name{height:32px;min-height:32px;line-height:32px;margin:0}
 .portal-3313 .portal-topbar>.portal-tools{display:contents}
 .portal-3313 .portal-tools>.user-menu{grid-column:4/6;grid-row:1;justify-self:end}
 .portal-3313 .portal-tools>.support-header-icon{grid-column:3;grid-row:2;justify-self:center}
 .portal-3313 .portal-tools>.notification-wrap337{grid-column:4;grid-row:2;justify-self:center}
 .portal-3313 .portal-tools>.account-statistics-link{grid-column:5;grid-row:2;justify-self:end}
}